Contact Us for Editorial and Partnership Enquiries
Need to get in touch with the Betting Insider Australia team? Here’s how to reach us and what to expect when you do.
How to Reach Us
The only official channel for contacting Betting Insider Australia is email:
This is the address we use for all incoming correspondence. We don’t operate phone lines, contact forms, or physical offices — any message that reaches us arrives through this inbox.
What We Can Help With
Write to us about:
- Corrections. Spotted an error in one of our articles — an outdated bonus term, a broken link, a factual mistake? Send us the page title and a short description of what needs fixing.
- Editorial questions. If you have questions about how we review or rank casinos, or want clarity on something we’ve published, our editors will explain.
- Partnerships and advertising. If you’re interested in working with Betting Insider Australia, include a brief overview of your proposal and relevant links so we can assess it properly.
Response Times
We aim to reply to genuine enquiries within a few business days. Partnership and advertising proposals may take longer to review, since we vet every operator we consider featuring. If you haven’t heard back within a week, check your spam folder before writing again.
A Note on Complaints and Disputes
Betting Insider Australia is an information service, not a casino operator. We don’t hold player funds, process withdrawals, or manage accounts, so we can’t intervene in disputes between players and gambling sites.
If you have an issue with an offshore operator, document everything: screenshots of transactions and chat logs, reference numbers, and timestamps. Australian consumer-law protections, ombudsman services, and court jurisdiction generally don’t extend to offshore casinos, and Australian authorities won’t help recover funds from them. Suspected unlicensed operators can be reported to your state or territory regulator.
Gambling Support — Not This Inbox
If gambling has stopped feeling like a choice for you or someone close to you, this inbox is the wrong place to write. We’re an editorial team, not a support service, and emails about gambling harm won’t get the help you need.
Instead, contact a dedicated support service, and read our Responsible Gambling page for information on tools such as deposit limits and BetStop, Australia’s National Self-Exclusion Register. Keep in mind that BetStop only covers licensed Australian operators — it does not close or block accounts at offshore casinos, and its deposit limits and other tools don’t connect to offshore operator settings.
One Last Thing
For everything else — corrections, questions, proposals — the address is [email protected]. We read everything and reply where a reply is warranted.